The new iPhone XS offers a haptic touch system instead of a 3D touch system that was available in the previous versions of the iPhones. The new haptic touch does not require assessing the strength of users like it needed to in the 3D touch system. Instead, it measures the area of your fingertips to decide the strength and length of the touch input provided by the user. This haptic touch is also a way to ensure your touch works for a long time. However, you just might face an issue anytime soon on your iPhone XS regarding your phone’s touch.

The most common issues faced by the users that are reported in the iPhone XS users community forum are as follows:

• Too sensitive screen/screen response intermittently (means responses without the user having to input or auto-touch)
• The touchscreen in your iPhone does not respond at all.
• Delayed Touch issue
• Touch doesn’t respond after dropping from hand. (Everything else seems to work fine.)

There are some fixes you might try to see if any of them work for your phone. Those are the following listed below:

• Make sure your touchscreen protector doesn’t interfere with proper operation.
• Make sure there’s no internal/external damage (cracking or shattering glass).
• Disconnect your USB-lightning port to check if it works.
• If your phone is above normal temperature, wait for it to cool down and then try again.
• Restart your device.

If none of the fixes above work for you, you might need to get your iPhone checked by professional technicians. Here at ifixit bd, we have dedicated and experienced technicians who specialize in repairing and resolving issues regarding touch on your iPhone XS. ifixit bd is located in 4 different service points. Which are in convenient locations for you around Dhaka, Bangladesh?